Privacy Policy

Controller and contact

Panthea Group AG, Industriestrasse 28, 9100 Herisau, Switzerland. support@koregemu.com.

Your account and Collection

We process account, email and verification state, profile/privacy settings, game and Collection data, enabled watchlist/alert settings and non-monetary collector progress to operate the service. Collection and uploaded media start private. Profile visibility is controlled separately. Verification/reset links are time-limited and single-use. We do not sell personal data.

Search, valuation and payments

Game queries/platform details may be sent to metadata services, including IGDB, and market-data services to obtain suitable completed-sale observations. This does not require sending your email or private Collection. Canonical metadata, useful normalized observations, derived valuations and provenance are retained; indefinite raw-response warehousing is unnecessary. Stripe processes payment details directly; KoreGemu stores the customer/subscription relationship, entitlement, payment status, invoice/refund documents and reconciliation necessary for service and accounting. Card data is entered at Stripe, not in KoreGemu.

Hosting, cookies and international processing

Hosting/email providers process service communication and technical logs. Necessary session/security cookies support login and abuse protection; local browser storage remembers language and caches app assets. KoreGemu adds no analytics/advertising trackers. Provider-hosted pages have their own notices. Providers may process data abroad; we do not claim Switzerland-only processing. Applicable Swiss data-protection requirements and, where applicable, EEA/GDPR transfer safeguards and rights remain relevant.

Retention and rights

Product data is kept while needed for the account. Normal account deletion is self-service in Account after ending paid access. Profile, public handle, Collection, Watchlist, private images, preferences and sessions are removed; required immutable finance records retain a numeric reference without a live profile. Request access, correction or other applicable Swiss/EEA rights at support@koregemu.com. Unneeded data is deleted or irreversibly anonymized, subject to statutory retention, security/fraud investigation and legal claims. Real invoice, refund and audit records are retained despite account deletion. Technical logs are retained only as necessary for purpose and obligations. Scan and peer-to-peer Exchange are currently unavailable; no live recognition provider receives your images through a disabled feature.